Managing IT verticals and functions are time consuming and tedious. When your core business is not IT let us manage your IT services with onsite and off-site support. Our managed services allow the business to enjoy state of the art management with flexible packages to fit your needs and wants.
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Each IT asset, service and facility requires management policies to ensure its used wisely and efficiently while preventing abuse. Allow our team of seasoned professionals to device your IT policies and implement it.
Each managed customer has access to our infrastructure services and all other service offerings when required. With this model clients have on demand multi-skilled talent at their disposable without having to worry about hiring.
Our on premise engineers and technicians provide end user services and services which are unable to be carried out remotely. The comfort of having familiar faces tend to your end user needs ensures high quality service and low end tasks are handled seamlessly
Our level 1 and level 2 remote services allow documented and structured ticket handling. If your business is too small to warrant a dedicated helpdesk service let us handle it for you effectively .Effective ticket management improve efficiency and reduce unproductive ticket management.
BDP Shared Services
|Scope of work||Turnkey managed services for 3 shared service centers. Supported by helpdesk for level 1 and level 2|
|Sevices Provided||Level 1 and Level 2 managed services comprising of onsite and offsite services for 3 office locations covering 250 end users, 12 servers, domain management, file server management and other related services.|
|Year||From 2010 – Current Day|
Proud Partnership With Clients
Building Continuous Relationships.